Of course I knew I was cutting it a bit fine but with time
running out to get into town to buy that last minute Christmas present request I
reasoned that even if it wasn’t there for the big day itself at least if I
ordered it online they should have it at the latest by New Year.
The estimated delivery stated it would be scheduled to
arrive sometime between 22nd December and 6th January and
with an email on 17th informing me that it had been dispatched I was
quietly confident my boys wouldn’t have to wait too long after the 25th to get
the game they were so looking forward to playing.
However Christmas week came and went with no sign of arrival
and as 2015 chimed in we began to grow impatient.
The boys packed their bags and returned to school on 6th yet
still their main Christmas gift was nowhere to be seen.
Every day for the next week they would arrive home full of
hope that maybe today was the day it would finally arrive but as the week
progressed they were only to become more and more disappointed.
As the weekend came
and went and the parcel became 5 days overdue of its estimated delivery date I
fired off an email asking just exactly how much longer the wait for it was
likely to be.
To which we were informed
that while the item had certainly been dispatched by the company on the 17th,
the courier had lost it somewhere in transit so they had issued us with a
refund forthwith.
Which in normal circumstances I would’ve been happy about but
now here I was nearly a month later back where I’d started with nothing to show
for all that time we’d been waiting.
Sure, it’s a great
thing to get your money back when you’ve had poor service but the much awaited
game would have been far more appreciated.
So fed up with having to wait any longer off into town I went
the next morning and finally my boys got to cash in the I.O.U I’d handed them
for just dance 2015 on Christmas Day.
I suppose then that the moral of this story is that while
online shopping is far more convenient in certain aspects there’s nothing more
reliable than getting your hands on the real thing on the high street.
GIRL FROM THE NECK DOWN COLUMN - MEDWAY MESSENGER 19/01/2015
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